SHIPPING POLICY 

Orders are dispatched Monday–Friday excluding UK public holidays.

Processing time: 2–4 business days. 

Delivery timelines are estimates only.

UK and international shipping available. 

Valaiē covers international customs duties and import taxes. 

Customers are responsible for correct delivery details. Returned-to-sender parcels due to address errors will receive a full refund.

Lost parcels are refunded or replaced only after courier investigation confirms loss.